1.Company Overview & Qualifications
What types of construction do you specialize in?
Green Gorge Construction specializes in residential and small commercial jobs across Hood River, The Dalles, and White Salmon. Services include home renovations, kitchen and bathroom remodels, basement and garage upgrades, new construction, sheds, fencing, waterproofing, and water damage remediation. We also offer flooring installation, lighting upgrades, tile and luxury vinyl plank (LVP) flooring, drywall repair, and bathtub refinishing throughout the Columbia River Gorge. Whether you need a full home renovation in Hood River, handyman services in White Salmon, or commercial construction in The Dalles, we’ve got you covered.
How do you handle project budgets and cost overruns?
At Green Gorge Construction, I work closely with you from the beginning to set a realistic and clear budget. I provide detailed estimates and maintain open communication. If any unexpected costs arise, you’ll be informed immediately—no surprises. Whether it’s appliance installation in Hood River or commercial property repairs in The Dalles, transparency is a priority.
What is your service area?
We proudly serve the Columbia Gorge region, including Hood River, The Dalles, White Salmon, Mosier, Lyle, Husum, Bingen, and Dufur. From general contractor services in The Dalles and Hood River to appliance repair in Hood River, we deliver trusted craftsmanship across the Gorge.
Are you licensed and/or insured?
Yes, Green Gorge Construction is fully licensed, bonded, and insured in both Oregon and Washington. We serve residential and commercial clients throughout Hood River, The Dalles, White Salmon, and surrounding communities. OR CCB #253622 & WA #GreenGC768PA.
What type of training and certifications do you have?
Jay Sauer, owner of Green Gorge Construction, holds a Bachelor’s Degree in Construction Management from Humboldt State University (2011) and an Associate Degree in Small Business Management from Cuyamaca College (2006). He passed the Oregon State Board exam with a 96%.
Do you provide warranties for your work?
Yes, all work is guaranteed for one year from the invoice date. We offer free repairs on any workmanship defects during that time.
How do you handle environmental sustainability in your projects?
Sustainability is at the core of Green Gorge Construction. We prioritize eco-friendly materials, energy-efficient lighting, sustainable flooring options like LVP installation, and low-VOC products whenever possible—ensuring durability while being kind to the environment in our beloved Columbia River Gorge.
2. Project-Related Questions
How long does a typical construction project take?
Timelines vary based on project size and scope. Small jobs like drywall repair in The Dalles or handyman services in Hood River may take a day or two, while full renovations or bathroom remodels in White Salmon can take several weeks or more. I provide clear schedules and updates throughout to keep you informed every step of the way.
How do you handle project timelines?
I plan and track every detail from the start. Whether you’re scheduling tile flooring installation in The Dalles or fence installation in Hood River, I keep the project on track with strong coordination and reliable communication. I coordinate all work efficiently, minimize delays by planning ahead, and communicate clearly if changes arise. My goal is to keep your project on track without sacrificing quality. If a problem happens to arise, feel assured that I will deliver a timely and innovative solution, it is one of my strong points.
How do you handle material selection and sourcing?
I help clients choose materials that match their budget and style. Whether you’re looking for sustainable flooring in Hood River, modern fixtures, or waterproof materials for a remodel in The Dalles, I’ll handle sourcing, delivery, and everything in between.
How do you manage communication with clients during the project?
I stay in direct contact—by phone, text, or in person—throughout every project. Whether it’s a kitchen renovation in Hood River or commercial maintenance in The Dalles, you’ll always be informed and prioritized. You’ll never be left guessing, I am sure to keep a reasonable workload so you are always my priority.
What are your payment options?
We accept checks, cash, credit cards, and digital payments including Venmo, PayPal, Zelle, Square, and more.
How do you handle changes or modifications to the project?
If changes or modifications are needed, I discuss them with you promptly and transparently. We’ll review the impact on the timeline and budget, and I’ll provide options to ensure the modifications align with your vision. Any adjustments are made with your approval, so you’re always in control.
What are your processes for addressing project issues or disputes?
If any issues or disputes arise during the project, I address them quickly by first listening to your concerns and understanding the situation. I work find a fair solution, always prioritizing clear communication and transparency. My goal is to resolve any challenges smoothly and keep the project on track.
How do you handle construction debris removal?
I clean up daily, separate recyclables, and ensure safe, eco-friendly disposal. When the job’s done—be it flooring installation in Hood RIver or facility maintenance in The Dalles—your space will be spotless.
3. Client Relationship & Communication
How can I get a quote for my construction project?
Call or text 541-800-8442 or email GreenGorgeCo@gmail.com with photos and project info. From handyman services in White Salmon to commercial construction in The Dalles, I’ll assess your needs and provide a detailed, no-obligation estimate.
Who will be coming out to give the estimate?
I, Jay Sauer, owner of Green Gorge Construction, will personally handle your estimate and manage your project from start to finish. You can count on me to handle any questions or concerns in a timely manner with the attention and thoughtfulness you deserve
How long is an estimate good for?
An estimate from Green Gorge Construction is typically valid for 30 days due to the volatility of materials and business related expenses. If this is a concern, feel free to reach out and voice your concerns, I'd be happy to help find a solution that works for us both.
How do you handle communication with clients during the project?
I maintain ongoing contact from day one—so whether you’re getting lighting upgrades in Hood River or building maintenance repairs in The Dalles, you’ll always know what’s happening. You'll receive regular updates on progress, any changes to the timeline, and decisions that need to be made. Whether through calls, texts, or in-person meetings, I ensure you're always in the loop and have the opportunity to ask questions or voice concerns at any stage.
What is your process for addressing project concerns or issues?
I take concerns seriously, respond quickly, and find fair, effective resolutions that work for you. I address them immediately by first listening carefully to understand the situation. I then assess the problem, discuss possible solutions with you, and implement a plan to resolve it efficiently. My goal is to ensure you're satisfied and that the project continues smoothly without disruption.
Do you offer follow-up maintenance or support services?
Yes! I offer follow-up services after project completion, from maintenance on commercial properties in The Dalles to fence repair in White Salmon, I’m available for any touch-ups, adjustments, or maintenance needs you may have. Your satisfaction is important, and I’m here to support you long after the project is finished.