We’ve Passed Angi and HomeAdvisor’s Screening Process
HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn’t meet these standards, please contact us to investigate. We’re committed to maintaining a network of trusted home service businesses, and those who don’t meet our criteria will be rejected or promptly removed from our network.
Criminal Background Check
Who does HomeAdvisor background check?
The owner or principal of each business in HomeAdvisor’s network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.
What does the background check cover?
We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.
Licensing
We require all pros to attest that they carry the appropriate local and state licensing to practice their trade. Please note that HomeAdvisor does not confirm licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.
State Business Filings
If a business states that it’s registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate.